NCA Training In Person & Online
New Training Courses to meet the changing times!
All products
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World-Class Customer Experience Certification
CourseTransform your customer service approach. Build a business that consistently delivers excellence at every interaction with expert guidance from John DiJulius.
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AI for Dry Cleaning Businesses- Exploring how Artificial Intelligence can enhance Marketing, Customer Service and Operations for dry cleaners
CourseUnlock the power of AI to save time, boost marketing, enhance customer service, and improve training. Don’t miss this chance to stay ahead of the competition!
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Digital Marketing How to Manage it all
CourseDigital marketing for dry cleaners combines a website, social media, local SEO, and email marketing to attract and retain customers. It requires content creation, performance analysis, and customer engagement to boost sales and loyalty.
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Supercharge your CSR's Performance Technical Training
CourseSupercharge Your CSRs' Performance The key strategy to having a high-performing, money-making customer service team is confidence and enthusiasm, and technical knowledge of your services is the foundation of making that happen.
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Employee Sexual Harassment Training
CourseInteractive sexual harassment training tailored for dry cleaning & laundry industries. Covers legal standards, case studies & reporting protocols, ensuring a respectful workplace.
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OSHA Training Course
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